Author Archives: Admin

Regents Rovers Step Up to Save Animals

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Regents Rovers 2017 (l to r): Donna Provencher with Brodie; Claudia Sanchez with daughter Natalie, chihuahua Charlie, sister Bernice, Luka the husky; Kim Flores with kids Jaely and AJ; Erin Brosch with Zoe; and Taryn Diehl with kids Brandon, Layla and Trinity

The Regents Rovers were at it again this year, raising money for the San Diego Humane Society’s Walk For Animals event. We’re happy to report that, under the leadership of our own Erin Brosch, our team of 10 raised more than $1000! Overall, the event, a two-mile walk at Liberty Station in Point Loma, helped raise tens of thousands of dollars to support the vital work of the San Diego Humane Society.

Our team included Erin, Matt Fishman, Donna Provencher, Claudia Sanchez, Taryn Diehl, and Kim Flores from Regents Bank, as well as a few family members. While billed as “San Diego’s largest dog walk,” we also spotted a miniature horse, a pig, a couple of cats, some parrots and a goat.

Additional members of our Regents Bank team stepped up to the plate to support Regents Rovers with cash donations to the Humane Society, including Ben Lundeen, Mike Churchwell, Cindy Thomas, Bill Scheffel, Tom Schmidt, Mark Anderson, David Ekings, Linda Thomas, Jean Porter, Amber Santos, Nick Nattkemper and Victoria Vossler. We also had some customer support, for which we are very grateful.

The money raised through Walk For Animals provides food, medical care and a safe haven for thousands of animals in need. Each year, the San Diego Humane Society rescues tens of thousands of animals. It’s one of just a small handful of Humane Society organizations in the U.S. with a no-kill policy.

Erin, who has coordinated a team for this event several years running, is motivated by her love for animals. “I want to keep San Diego County a kill free county,” she said. “An animal’s love is unconditional, and you’re never alone when you have a pet.”

San Diego Humane Society’s next big fundraiser, The Fur Ball, is coming up on September 9, but you can support the Society’s mission with a contribution any time of the year. More information can be found at sdhumane.org.

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Regents Rovers 2017 (l to r): Donna Provencher with Brodie; Erin Brosch with Zoe; Kim Flores’ son AJ; Claudia Sanchez with sister Bernice, Luka the Husky and daughter Natalie with Charlie; and Matt Fishman with Vail

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FBI: How to Protect Your Computer

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Below are some key steps to protecting your computer from intrusion, as detailed on the Federal Bureau of Investigations’ cybercrime webpage:

Keep Your Firewall Turned On: A firewall helps protect your computer from hackers who might try to gain access to crash it, delete information, or even steal passwords or other sensitive information. Software firewalls are widely recommended for single computers. The software is prepackaged on some operating systems or can be purchased for individual computers. For multiple networked computers, hardware routers typically provide firewall protection.

Install or Update Your Antivirus Software: Antivirus software is designed to prevent malicious software programs from embedding on your computer. If it detects malicious code, like a virus or a worm, it works to disarm or remove it. Viruses can infect computers without users’ knowledge. Most types of antivirus software can be set up to update automatically.

Install or Update Your Antispyware Technology: Spyware is just what it sounds like—software that is surreptitiously installed on your computer to let others peer into your activities on the computer. Some spyware collects information about you without your consent or produces unwanted pop-up ads on your web browser. Some operating systems offer free spyware protection, and inexpensive software is readily available for download on the Internet or at your local computer store. Be wary of ads on the Internet offering downloadable antispyware—in some cases these products may be fake and may actually contain spyware or other malicious code. It’s like buying groceries—shop where you trust.

Keep Your Operating System Up to Date: Computer operating systems are periodically updated to stay in tune with technology requirements and to fix security holes. Be sure to install the updates to ensure your computer has the latest protection.

Be Careful What You Download: Carelessly downloading e-mail attachments can circumvent even the most vigilant anti-virus software. Never open an e-mail attachment from someone you don’t know, and be wary of forwarded attachments from people you do know. They may have unwittingly advanced malicious code.

Turn Off Your Computer: With the growth of high-speed Internet connections, many opt to leave their computers on and ready for action. The downside is that being “always on” renders computers more susceptible. Beyond firewall protection, which is designed to fend off unwanted attacks, turning the computer off effectively severs an attacker’s connection—be it spyware or a botnet that employs your computer’s resources to reach out to other unwitting users.

https://www.fbi.gov/investigate/cyberscreen-shot-2016-09-13-at-11-07-51-am

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This icon appears next to every link that directs to a third party website not affiliated with Regents Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Regents Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Regents Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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Happy Independence Day

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In observance of our nation’s birthday, we wish everyone a happy 4th of July.

In honor of the holiday, we’d like to share some history about the American flag with you from usa-flag-site.orgscreen-shot-2016-09-13-at-11-07-51-am:

On January 1, 1776, the Continental Army was reorganized in accordance with a Congressional resolution which placed American forces under George Washington’s control. On that New Year’s Day the Continental Army was laying siege to Boston which had been taken over by the British Army. Washington ordered the Grand Union flag hoisted above his base at Prospect Hill. It had 13 alternate red and white stripes and the British Union Jack in the upper left-hand corner (the canton).

In May of 1776, Betsy Ross reported that she sewed the first American flag.

On June 14, 1777, in order to establish an official flag for the new nation, the Continental Congress passed the first Flag Act: “Resolved, That the flag of the United States be made of thirteen stripes, alternate red and white; that the union be thirteen stars, white in a blue field, representing a new Constellation.”

Between 1777 and 1960, Congress passed several acts that changed the shape, design and arrangement of the flag and allowed for additional stars and stripes to be added to reflect the admission of each new state.

  • Act of January 13, 1794 – provided for 15 stripes and 15 stars after May 1795.
  • Act of April 4, 1818 – provided for 13 stripes and one star for each state, to be added to the flag on the 4th of July following the admission of each new state, signed by President Monroe.
  • Executive Order of President Taft dated June 24, 1912 – established proportions of the flag and provided for arrangement of the stars in six horizontal rows of eight each, a single point of each star to be upward.
  • Executive Order of President Eisenhower dated January 3, 1959 – provided for the arrangement of the stars in seven rows of seven stars each, staggered horizontally and vertically.
  • Executive Order of President Eisenhower dated August 21, 1959 – provided for the arrangement of the stars in nine rows of stars staggered horizontally and eleven rows of stars staggered vertically.

Today the flag consists of thirteen horizontal stripes, seven red alternating with 6 white. The stripes represent the original 13 colonies, the stars represent the 50 states of the Union. The colors of the flag are symbolic as well: Red symbolizes Hardiness and Valor, White symbolizes Purity and Innocence and Blue represents Vigilance, Perseverance and Justice.

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This icon appears next to every link that directs to a third party website not affiliated with Regents Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Regents Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Regents Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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Stephen Friedman Named Regents Bank Regional President in San Diego County

Stephen Friedman headshot NEWIt’s official! Longtime San Diego banker and business executive Stephen Friedman has been promoted to Regional President in San Diego County. Stephen will oversee operations at our four San Diego offices, which include locations in downtown, La Jolla, Escondido and Vista. Stephen, who has been with Regents Bank since 2009, will continue to work from the La Jolla office.

“I am delighted to have the opportunity to lead the charge for Regents Bank in San Diego going forward,” says Stephen. “Having been part of the leadership team here for many years, Regents Bank’s brand of what we call consultative banking is in my DNA. We have a seasoned team that is focused on providing customized banking solutions crafted to meet each client’s unique circumstances, but we don’t stop there. We seek to understand our client’s short- and long-term goals so that we can direct them to relevant resources to help them. My primary objective is to provide the leadership and support our team needs to execute on our mission of serving our clients at the highest level every day.”

As the former CFO of Bruegger’s Bagels – the national bagel chain, the former CFO of the Westwind Group – a large Burger King franchisee, and the former owner of a local commercial bakery, Stephen thinks entrepreneurially.

“Stephen combines his 20 years of banking experience with his past business experience to provide a unique level of business understanding not normally found in a banker,” said Rocky Laverty, President of Grandpoint Bank. “He has demonstrated leadership and success in consistently growing Regents Bank, primarily due to his ability to deliver valuable services and advice to Regents’ clients.”

Stephen is a resident of Carmel Valley and has been an active member of ProVisors, the Association for Corporate Growth of San Diego, the Rancho Bernardo Professional Group, Renaissance Executive Forums, the Business Executives Council and Chairman’s Roundtable. He earned a bachelor of arts degree from the University of Vermont, followed by a master’s degree in business administration from Boston College and a graduate banking degree from University of Colorado at Boulder.

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This icon appears next to every link that directs to a third party website not affiliated with Regents Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Regents Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Regents Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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Defenses Against Cybercrime

Through our work in cyber and information security, we have formed relationships with professionals at Secure the Villagescreen-shot-2016-09-13-at-11-07-51-am and Citadel Information Group.screen-shot-2016-09-13-at-11-07-51-am They have kindly allowed us to post on our blog site some of the articles they have authored about cyber security. This articlescreen-shot-2016-09-13-at-11-07-51-am provides a great overview of the business email compromise scam and how to avoid being taken in by it.

Business E-mail Compromise: Don’t Be a Victim

By Stan Stahl, PhD, President of Citadel Information Group, Inc. & Founder and President of Secure the Village

What to Do: Implement very strong controls on wire transfers

Screen Shot 2017-05-02 at 5.47.51 PMAssume all email or fax requests from a vendor to change bank accounts are fraudulent. Assume all email or fax requests from the company President or others are fraudulent. Assume all email or fax requests to set-up a new vendor are fraudulent. Pick up the phone, call the party in question and verify the request is legitimate.

If you discover you are a Business Email Compromise victim, immediately contact the FBI’s Southern California Cyber Fraud unit at sccf@leo.gov. They have established banking relationships and are often able to recover funds if they are notified within 72 hours.

And talk to your banker. Make sure they have your back.

It’s also a good idea to check with your insurance broker to ensure that business email compromise losses are covered.

Background

Not too long ago, email scams were relatively easy to detect. They were often from unknown contacts and referenced bank or credit card information which was clearly incorrect. Sometimes, the emails would simply contain a link. As time has passed, fraudulent attempts to gain control of your online banking, your critical information, and your identity have become more skillful and harder to spot. These days’ emails often appear to come from recognized accounts, are well written, and–at least at first glance–seem legitimate.

The newest — and one of the costliest — in a long line of fraudulent e-mail scams is “Business E-Mail Compromise” (BEC).

Business Email Compromise (BEC) is a very sophisticated attempt to induce a business to willingly hand over their money to a cybercriminal. In Business Email Compromise (BEC), crooks spoof communications from executives or vendors at the victim firm in a bid to initiate unauthorized wire transfers.

According to the FBI, thieves stole nearly $750 million in such scams from more than 7,000 victim companies in the U.S. between October 2013 and August 2015. Business Email Compromise cost Ubiquiti Networks $46 million.screen-shot-2016-09-13-at-11-07-51-am

Collectively, Business Email Compromise has resulted in actual and attempted losses of over a billion dollars worldwide. The FBI reports, “…since the beginning of 2015 there has been a 270 percent increase in identified BEC victims. Victim companies have come from all 50 U.S. states and nearly 80 countries abroad.”

BECs can target businesses working with foreign suppliers or regularly performing wire transfer payments, although they have also targeted some that do not strictly fit this criterion. In order to solicit unauthorized transfers of funds, the scams compromise legitimate business e-mail accounts through social engineering or computer intrusion techniques. Prior to making contact, the scammers learn enough about their target to create emails that use language specific to the company and request wire transfers that seem legitimate.

For more information on BECs, see https://www.fbi.gov/news/stories/2015/august/business-e-mail-compromise/business-e-mail-compromisescreen-shot-2016-09-13-at-11-07-51-am and http://krebsonsecurity.com/2015/08/fbi-1-2b-lost-to-business-email-scams/screen-shot-2016-09-13-at-11-07-51-am

screen-shot-2016-09-28-at-7-28-21-pm_______________________________________________________________________________________________________________________________

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This icon appears next to every link that directs to a third party website not affiliated with Regents Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Regents Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Regents Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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A spotlight on one of our longest client relationships: Coffman Specialties, Inc.

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Coffman Specialties, Inc. (CSI) started with one woman’s entrepreneurial vision. Today, the construction company specializes in large public and governmental projects that are improving and expanding transportation infrastructure across the United States. CSI is headquartered in San Diego, California and operates offices in Phoenix, Arizona.

CSI was founded in 1991 by President Colleen Coffman. She works together with her husband Jim, who directs the activities of all CSI projects. Since its inception, CSI has completed nearly 100 major highway, airfield, bridge, railway and waterway projects. CSI specializes in cement treated pavements, mass excavation, structural concrete of all types, bridges and other complex infrastructure. Notable projects include the major runway renovation at LAX Airport, the completion of a 3.5-mile HOV addition to the 805 freeway in San Diego, and the repaving of the All American Canal — the largest irrigation canal in the world — in Imperial, California.

Regents Bank Relationship Manager Darla Clark has banked CSI since 1997. Colleen and Jim followed Darla when she joined Regents Bank as a founding team member in 2002. At that time, Darla and the Regents Bank team provided an operating line of credit that helped support CSI’s early growth. Since then, CSI’s expansion has been guided by the Coffmans’ entrepreneurial spirit, as they have vertically integrated their business by acquiring transportation and materials companies. This has enabled CSI to control costs when bidding for projects — a strategy that has driven the company’s substantial growth. During this time, Regents Bank has been on hand to provide CSI’s equipment and real estate financing for both personal and business investment — including the company headquarters building in San Diego.

“Over the past 20 years, I have been privileged to work with CSI and assist with its extraordinary growth,” says Darla. “CSI is a high-integrity company. They do exactly what they say they will do. I appreciate Colleen and Jim for this and also that they are very loyal to their employees and to their banker.”

The Regents Bank team has also assisted the Coffmans with financing assets that they will be able to use in their retirement. This comprehensive partnership between Regents Bank and the Coffmans effectively supports the Coffmans’ financial needs, both business and personal.

Today, CSI is one of Regents Bank’s largest banking relationships. As the company’s business continues to grow, Regents Bank can draw upon its substantial lending capacity, as part of Grandpoint Bank, to help them achieve their goals. Darla also brings a unique understanding of the construction industry to the relationship, which many banks do not have. Darla’s experience has given her the insight to cultivate and manage contractor relationships in a way that is beneficial for both clients and the bank.

As a thriving industry leader, CSI has many choices when it comes to banking. Colleen and Jim Coffman appreciate the longevity of the relationship they have with Regents Bank, particularly the way in which Darla and the team remained committed to CSI while all contractors were experiencing challenges during the last recession. In doing so, Regents Bank helped CSI create a foundation for future growth and prosperity. They choose to bank with Darla and the Regents Bank team because they value the ability to work with bankers who can get them what they need, while understanding the complexity of their business.

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Longtime San Diego Banker & Business Executive Joins Regents Bank

Screen Shot 2017-05-07 at 5.22.24 PMWe’re pleased to announce that Jim Kelley has joined our bank as Senior Vice President/Senior Relationship Manager. Jim will work out of our Escondido Office. A seasoned banker, Jim brings over 30 years of commercial banking and business development experience with an extensive background in commercial, small business administration (SBA) and real estate lending.

Jim worked for several successful commercial banks throughout San Diego in various capacities, ranging from Vice President/Branch Manager many years ago to Senior Vice President/Chief Lending Officer in the late 90s to President/CEO of Discovery Bank from 2000 to 2007. He most recently served as Senior Vice President/Group Manager for Comerica Bank.

In addition to his extensive banking experience, Jim served as CFO for the sports cards and memorabilia company Upper Deck and for the computer cable manufacturer C Enterprises—both headquartered in San Diego.

“Between my experience as CFO of multi-million dollar companies and my work as founding president of Discovery Bank, I understand what it takes to start and run a business,” said Jim. “I love that I can use that expertise to help a wide variety of San Diego businesses and that I’m doing it with a bank that forms such close connections with its clients.”

While he works with a wide cross section of businesses, Jim has specialized expertise working with manufacturing, distribution and service companies.

Jim resides in Vista. He earned his bachelor’s degree from San Diego State University and received his executive MBA from Pacific Coast Banking School in Washington.

When he’s not working, Jim and his family enjoy sailing around San Diego Harbor or further afield off the San Diego coast.

We look forward to Jim’s contributions to our team. Welcome, Jim!

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Working with Junior Achievement to Provide Financial Education for Local Youth

Junior Achievement (JA), an organization committed to teaching students from kindergarten through high school about financial topics, has come to hold a special place in our hearts. Recently, Amber Santos and Tom Schmidt from our La Jolla office, as well as Darla Clark from our downtown San Diego office, visited JA’s BizTown (the only BizTown facility in California!) to help San Diego elementary school students operate banks, manage restaurants, write checks and vote for mayor.

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The goal of the program is to help kids connect the concept of dealing with the financial responsibilities of adulthood to the reality. Rene Wisch and Lisa Johns from our Vancouver, Washington office also volunteered with BizTown through Junior Achievement of Washington. Khellie Van and Devin Jackson have volunteered through Junior Achievement’s classroom programs in Washington.

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Junior Achievement offers dozens of different kinds of programs and many ways to volunteer. Kim Poole and Bill Scheffel from our Escondido office presented about the finances of cities to third grade students at Joli Ann Leichtag Elementary School in Vista, for example. They covered topics like taxes, revenue, banking, small businesses, municipalities and how all of these parts work together. Their coworkers, Cindy Thomas, Erin Brosch and Taryn Diehl (as well as Bill Scheffel) also volunteered in a classroom at Willow Grove Elementary in Poway.

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The JA programs focus primarily on work readiness, entrepreneurship and financial literacy. Most schools don’t dedicate much or any curriculum time to these topics. Since students at low-income schools may have even less opportunity for financial education, Junior Achievement focuses primarily on these schools, though not exclusively.

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Amber, who worked with fifth graders at BizTown said, “They worked hard, and their excitement was contagious.” She hopes to volunteer again.

For BizTown, the fifth graders have had in-class sessions with volunteers before they attend so that they’re prepared. “Prior to the day, they get some education from Junior Achievement presentations from kindergarten on,” says Tom. “BizTown is the reward for all that instruction.” The students and the volunteers also receive instruction booklets when they arrive at BizTown.

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Tom, who has volunteered with Junior Achievement for many years and in several capacities, including instructing the personal finance curriculum to high schoolers through Junior Achievement’s in-class program, says he continues to enjoy giving back to the kids. “It’s a win-win. I like working with kids, and it amazes me what some kids know and do. Some get so involved during BizTown that they don’t even want to go on break.”

Amber concurred, adding, “They were really responsible and took the experience very seriously.”

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Darla helped run the San Diego Union Tribune shop at BizTown with students from San Diego’s Jamacha neighborhood. Four of the kids published a newspaper, which included photos, an editorial article, an interview with the Mayor and articles about two of the businesses in Biz Town.

“It was a very busy and fun experience,” said Darla, who was impressed by the kids in her shop, saying they “were smart and did the work.”

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It’s easy to be a Junior Achievement volunteer. “Junior Achievement gives you all the materials in a packet, as well as all the lessons and video tutorials for classroom sessions,” said, Kim. “They walk you through it completely.”

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Kim was hooked after her first classroom experience volunteering for Junior Achievement. “I realized I have all the tools available to help teach these kids. They need to go out in the world with the financial strength to make the decisions they need to make and to understand them.” In addition to that, she says, “And it’s so much fun!”

“I was nervous!” Lisa readily admits feeling before her classroom teaching assignment through Junior Achievement. But, she says, “JA really prepares you for the classes. They have great training materials and it only takes about 20 minutes to read through them.”  Lisa taught a third grade class about city planning. The class met for 45 minutes once a week for five weeks.

One night, after the program had ended, Lisa experienced something that confirmed the impact volunteering can have. She was at a restaurant with her family when she passed by a table where two young girls were having dinner with their mother. One of the girls looked up at Lisa, smiled and said, “Hi!” Lisa immediately recognized her as one of her students from her JA class.

Lisa stopped to talk to her. Her mother asked who she was, and the young girl eagerly answered, “She is the Junior Achievement teacher!” Lisa felt so good that the student remembered her. “This made me realize how important volunteering is, and how much of an impact you can have in a child’s life.”

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To volunteer with Junior Achievement, contact your local chapter.screen-shot-2016-09-13-at-11-07-51-am

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This icon appears next to every link that directs to a third party website not affiliated with Regents Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Regents Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Regents Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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We’re celebrating 15 consecutive 5-Star ratings from BauerFinancial

march bauerIndependent rating and research firm BauerFinancialscreen-shot-2016-09-13-at-11-07-51-am has released its March 2017 bank ratings, giving Grandpoint Bank and its divisions, Regents Bank, Bank of Tucson and The Biltmore Bank of Arizona, a fifteenth consecutive quarterly 5-Star rating for strength, stability and soundness.

Based on December 31, 2016 financial data filed with the government, only banks BauerFinancial considers to be the strongest in the nation earn the 5-Star rating. Four- and five-star banks appear on BauerFinancial’s Recommended Report.

BauerFinancial has rated banks since 1983 and is regarded as “the nation’s bank rating service.” Banks cannot pay to be rated nor opt out of being rated.

Criteria for earning the 5-Star rating include the strength of the institution’s capital ratios, profitability/loss trends, the level of delinquent loans and repossessed assets, the market versus book value of the investment portfolio, regulatory supervisory agreements, the community reinvestment rating (CRA) and liquidity.

Thank you to all our wonderful clients for your business and your trust. We’re a 5-Star bank because we work with 5-Star clients.

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This icon appears next to every link that directs to a third party website not affiliated with Regents Bank. Please be advised that if you click this link you will be taken to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Regents Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Regents Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.

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Hanaa Zahran: An Influential Woman

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Congratulations to Hanaa Zahran, Senior Vice President in our La Jolla office, for being chosen as one of The Daily Transcript’s 2017 Influential Women in San Diego!

One quality that distinguishes Hanaa is her determination. Born in Egypt, she took on many challenges and learned to thrive in the U.S. Today, she is an important role model for women in finance, immigrants to our country and those motivated to contribute to the civic vitality of our community.

Hanaa serves on the annual conference committee for the Treasury Management Association of San Diego, she’s an active member of Business Executives Council, a member of the Risk Management Association and is heavily involved with Athena San Diego, the premier professional organization for women in science, technology, engineering and mathematics. Hanaa also served as a board member at La Jolla Playhouse for nearly 10 years and participated on their finance, investment and audit committees.

Hanaa has joined both the steering committee and corporate involvement committee for a new STEM program the San Diego Fleet Science Center is launching for children interested in STEM disciplines. Fleet Science Center’s STEM Ecosystem Initiative is a program that brings executives in education, science and business sectors together to give students greater access to opportunities in science, technology, engineering and math.

With a strong understanding and affinity for STEM disciplines, Hanaa has forged relationships with industry sectors new to our bank, including biotech and medical device firms. Her consultative banking approach has resonated with companies within these industries, as life science and technology firms are often led by researchers, scientists and engineers who rely on strong service providers to help them round out their business skills and strategies. It doesn’t hurt, either, that Hanaa speaks English, Spanish, French, Russian and Arabic, her native language.

Most importantly, Hanaa has also raised a remarkable son, who is now attending a global immersion college program at NYU Shanghai. Way to go, Hanaa.

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